Sugar Palm Grand Hillside - SHA Plus

Location. Down the road to Kata Beach and restaurant/bar/shop options. Close to Phuket Smart Bus stop. Our rooms were next to each other and we had a balcony and direct pool access which caught the afternoon sun. This was the main reason we booked. 7th floor excellent sunset views across Kata Beach. Housekeeping was excellent daily and no issues for us.

Location, staffs , comfy

Great location, lots of swimming pools, great views, and nice staff. Couldn't ask for more, therefore extended my stay.

Good hotel located on a hill. The high floor rooms have to be reached on foot, which can be difficult for older people, but the view from the rooms is good. When we checked in, a few hours later it turned out that the air conditioner in the room was broken. The hotel staff did everything possible to quickly fix the breakdown, and when this failed, after a few hours they changed our room with an upgrade. Many thanks to them for this. This difficulty did not spoil our holiday experience.

Nice but a bit old dated hotel with big rooms, several pools and a very nice location next to the sea. Breakfast is good with lots of options. Staff are very professional and responsive. Good value for the money, only wish they would take more care of the renovation work that it needs.